Regulators
Gain city-wide visibility, monitor compliance, assess policy effectiveness, benchmark operators, and make data-driven mobility decisions.
The intelligence layer behind every movement
Praxis is the AI engine shared by every Tanzim product. It reads the same operational record the authority already holds.
Four Intelligence Layers
One intelligence layer. Multiple AI capabilities.
Unlike a general-purpose assistant, Praxis is built for mobility. It understands trips, vehicles, drivers, fleets, regulations, compliance, service quality, and city-wide behaviour.
Built on an Agentic AI architecture, Praxis deploys specialised AI agents that continuously assist, analyse, automate and optimise operations across the platform, from the allocation engine and the regulator console to the terminal in the vehicle.
Each role sees only what it is entitled to see. A regulator gets network-wide oversight, an operator gets their own fleet, a driver gets their own shift, and every answer is traceable to the records behind it. The capabilities are organised in four layers.
Assist. Predict. Automate. Insight.
Praxis Assist
Ask a question in plain language instead of building a report. Praxis answers from live operational data and shows the trips, vehicles or records the answer was drawn from, so it can be checked.
Key Capabilities
Natural language queries
Operational intelligence
Regulatory information
Fleet performance insights
Driver and trip analytics
Instant reporting
Real-World Scenarios
- A Regulator Asks
- "Which operator recorded the highest cancellation rate this week?"
- A Fleet Manager Asks
- "Which zone is generating the highest demand right now?"
- A Driver Asks
- "How close am I to achieving my incentive target?"
- A Support Agent Asks
- "Show me all trips related to this passenger complaint."
Praxis Predict
Praxis Predict continuously analyses historical patterns, operational behaviour, events, weather conditions, and city-wide signals to forecast what is likely to happen next, so operators can act before issues occur rather than reacting after they do.
Key Capabilities
Demand forecasting
Fleet positioning recommendations
Revenue forecasting
Service quality prediction
Congestion forecasting
Risk detection
Real-World Scenarios
- Before a Major Event Begins
- Praxis predicts increased demand around the venue and recommends vehicle positioning.
- Before Service Levels Decline
- Praxis identifies emerging supply shortages across specific zones.
- Before Customer Complaints Increase
- Praxis detects declining service quality trends and highlights affected operators.
- Before Operational Disruption Occurs
- Praxis flags potential risks and recommends preventive action.
Praxis Automate
Praxis Automate transforms insights into action by triggering workflows, alerts, escalations, and operational responses automatically, without waiting for manual intervention.
Key Capabilities
Workflow automation
Smart escalations
Compliance monitoring
Incident management
Policy enforcement alerts
Support automation
Real-World Scenarios
- A Fare Dispute Is Submitted
- Praxis gathers trip data, analyses the journey, and recommends a resolution.
- A Policy Violation Is Detected
- Praxis automatically notifies the relevant regulator and operator.
- A Service Disruption Occurs
- Praxis escalates the issue, identifies impacted users, and initiates predefined workflows.
- An Unusual Operational Pattern Emerges
- Praxis flags the anomaly and recommends further investigation.
Praxis Insight
Praxis Insight turns operational, financial and service-quality data into the reports an authority has to produce anyway, and into the comparisons it needs to hold operators to their licence conditions.
Performance analytics
Service quality intelligence
Revenue intelligence
Sustainability reporting
Regulatory reporting
Benchmarking
Operator Performance
Comprehensive performance analytics across every operator, route, and zone.
Demand Intelligence
City-wide demand patterns translated into actionable fleet intelligence.
Customer Experience
End-to-end passenger journey insights from booking to trip completion.
Policy Impact Analysis
Measure the real-world impact of regulatory decisions and policy changes.
Intelligence for every stakeholder
Each role gets the view its job requires, and nothing beyond it. Access is governed by the authority, and every query is logged.
Fleet Operators
Improve utilisation, optimise revenue, enhance driver performance, and manage operations more effectively.
Drivers
Receive personalised recommendations, performance coaching, route intelligence, and earnings optimisation guidance.
Passengers
Benefit from intelligent support, personalised assistance, real-time updates, and faster issue resolution.
Support Teams
Resolve cases faster through automated investigations, complaint analysis, and intelligent case management.
Built different. Built for mobility. Built for the future.
- 01Mobility NativeBuilt for transport operations, not adapted from a general-purpose assistant.
- 02Agentic by DesignSpecialised AI agents continuously assist, analyse, automate, and optimise operations.
- 03Government ReadyDesigned for regulators, compliance, governance, and public-sector operations.
- 04Explainable IntelligenceTransparent recommendations supported by operational evidence and full auditability.
- 05Real-Time Decision MakingWorks on live operational data, not an overnight extract.
- 06Embedded Across TanzimOne intelligence layer connecting every stakeholder, every service, and every movement.