The Dispatch Layer Cities Actually Need
Tanzim Move is the AI-powered dispatch and orchestration platform for urban taxi and ride-hailing operations. It unifies every booking type, every fleet, and every stakeholder into one real-time intelligence layer.
Urban taxi dispatch is broken at the system level
The gap is structural, not incremental. Legacy systems were built for static planning in a world that has become radically dynamic. The city has outgrown the dispatch software that was supposed to run it.
No Real-Time Engine
Batch logic cannot serve live cities
Scheduled dispatch runs respond to demand that has already passed. Every allocation decision is already out of date by the time it is executed.
Fragmented Stack
Dispatch, routing, payments, telematics all separate
Drivers switch between multiple apps. Operators reconcile data from incompatible systems. Every handoff between tools is a point of failure and a source of lost revenue.
No Predictive Layer
Reactive systems waste capacity
Without demand forecasting, vehicles idle in the wrong locations. Dead mileage accumulates. Surge events catch operators completely off guard.
Every Booking Type. One Platform.
Tanzim Move supports five distinct dispatch models through a single unified architecture. Each model is a native first-class citizen of the platform — not a bolt-on integration.
Intelligence Built Into Every Dispatch Decision
Tanzim Move is powered by Sherlock AI — Tanzim's Agentic AI engine that continuously analyses demand, predicts driver availability, optimises routing, and automates compliance monitoring.
Sherlock does not wait to be asked. It operates as a persistent intelligence layer beneath every dispatch decision, surfacing insights and taking automated actions before human operators are even aware of the emerging pattern.
Sherlock Assist
Ask questions about trips, drivers, and fleet performance in natural language. Sherlock surfaces answers, anomalies, and recommendations instantly.
Sherlock Predict
Forecast demand by zone and pre-position vehicles before surges occur. Sherlock looks 10–15 minutes ahead, eliminating reactive dispatch entirely.
Sherlock Automate
Automate compliance checks, driver escalations, and support workflows. Sherlock reduces manual intervention while maintaining full audit trails for regulators.
Sherlock Insight
Real-time analytics on fleet utilisation, service quality, and revenue. Every metric is contextualised, trended, and actionable — not just reported.
One Device. All Operations.
From shift start to trip end, everything a driver needs is in one place. Built for drivers. Visible to passengers. Compliant for regulators.
The Tanzim MDT replaces the patchwork of apps, meters, and paper logs with a single ruggedised device that handles every interaction — rank queue, street pickup, digital booking, payment, and compliance — in one seamless flow.
- — Rank, street, and e-hailing in one unified interface
- — Real-time trip allocation and queue management
- — Shift tracking, earnings visibility, and compliance logging
- — No secondary apps, no manual data entry
Fully Integrated In-Vehicle Stack
Tanzim Move goes beyond software to connect directly with physical vehicle hardware. The platform integrates seamlessly with legacy physical meters, MDTs, in-vehicle POS payment terminals, and safety monitoring systems.
This means cities do not need to replace existing infrastructure. Tanzim wraps around current hardware, extends its intelligence, and unifies data into a single command layer.
Legacy Meter Sync
Real-time GPS and state synchronization with physical metered fare systems — no replacement required.
In-Vehicle Safety Controls
Integration with panic buttons, driver cameras, and passenger-facing feedback terminals for full safety coverage.
Tanzim Move is not a single-stakeholder tool.
Every actor in the urban mobility system has distinct needs. Tanzim surfaces the right data, tools, and controls to each stakeholder without compromise.
The Mobile Entrepreneur
Better earnings. Less friction.
- — Fair allocation
- — Unified device
- — No app switching
- — Predictable earnings with shift visibility
The Business Optimiser
Maximum utilisation. Real oversight.
- — Maximum asset utilisation
- — Real-time driver monitoring
- — Reduced dead mileage
- — Full dashboard visibility
The Guardian of the City
Full data sovereignty. Policy control.
- — Full data sovereignty
- — Dynamic policy engine
- — Cross-fleet oversight
- — Compliance logging
The Real Benefactor
Consistent. Transparent. Reliable.
- — Consistent experience
- — Transparent fares
- — Powered through city apps
- — Shorter wait times
Six Core Capabilities
Tanzim Move is not a collection of features — it is an integrated intelligence layer. Each capability reinforces the others, creating a system that gets smarter and more efficient with every trip.
Real-Time Allocation Engine
Every trip request is matched to the optimal vehicle in milliseconds — factoring proximity, performance score, vehicle type, and demand context simultaneously.
Predictive Demand Intelligence
The platform looks 10 to 15 minutes ahead, repositioning vehicles before demand spikes using Sherlock AI's short-term zone-level forecasting.
One Device. All Operations.
The MDT unifies rank, street, and e-hailing in a single ruggedised device — eliminating the multi-app patchwork that plagues existing driver workflows.
Multi-Fleet Orchestration
Taxis, luxury vehicles, EVs, shared rides, and autonomous fleets all run on the same dispatch layer with unified reporting and operator controls.
Dynamic Policy Enforcement
Zone rules, surge caps, driver eligibility, and fare structures applied in real time — giving regulators full control without operational disruption.
AV-Ready Architecture
Vehicle-agnostic dispatch logic supports human-driven and autonomous fleets simultaneously. Cities that deploy today will be ready for tomorrow's fleet.
Ready to Transform How Your City Moves?
Schedule a live demonstration with our government solutions team and see Tanzim Move operating at city scale.
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